18

Feb 2016

The Philippines pulls rank in the customer service industry

By: Odyssey In the Press
Tags: APESB GN 30 Outsourced Services, Code of Professional conduct, Disclosure, offshore, Privacy Act, TPB

The Philippines is now being claimed as a “go-to” destination for outsourcing activities. When you consider the high cost of compliance in Australia, there was very little or no difference in quality and a significant saving in costs… Not all accountants, however, are sold on the idea of outsourcing. BPO isn’t right for every situation, but expert groups argue it …

11

Feb 2016

Cloud computing and the Code of Professional Conduct. TPB Exposure draft

By: Odyssey Legislation
Tags: Cloud computing, Code of Professional conduct, Privacy Act, TPB

The Tax Practitioners Board (TPB) has released an exposure draft on Cloud Computing. Per the ED, a registered agent must know and understand the nature of any cloud computing arrangements they enter into, particularly in the context of how these arrangements impact upon the tax agent services being delivered to their client. Cloud services include information storage, lodgment of returns, …

04

Feb 2016

Cloud-based accounting and productivity tools for practitioners and taxpayers

By: Odyssey In the Press
Tags: ATO, Cloud Accounting, Cloud software, SBR

Modern cloud based accounting software and productivity tools are having far reaching and prompt impact on the way Australian businesses process their business transactions. In this article, Sophie Hossack highlights changes from the last 15 years (pre GST) through to cloud accounting software available today, together with the massive impact this is having on not only the way accountants and …

01

Feb 2016

February 2016 Newsletter – The firm of the future… are we there yet?

By: Odyssey Newsletter
Tags: Disruption, Firm of the future, Future for offshoring, Globalisation, motorbike trip, Sage Connect, the Cloud

The firm of the future… are we there yet? It’s been over a decade since CPA Australia released its Firm of the Future report. Interestingly, there was a section headed “Outsourcing? Get used to it” but no reference in the document to “Cloud”. How times have changed! You can click here to read the PDF report directly. Late last year the Institute of Chartered …

03

Dec 2015

How infrastructure and internet speeds affect how you do business, and where you outsource your work

By: Odyssey Cloud
Tags: cloud, Internet speed, offshore to Vietnam

An independent article on Asia’s mobile and broadband internet speeds noted the following broadband speeds. Vietnam operates at slightly better broadband speeds as Australia, and well in front of the Philippines, Bangladesh and India… Broadband speeds: 9th place – Vietnam 17.3 Mbps 10th place – Australia 16.7 Mbps 11th place – Bangladesh 9.8 Mbps 15th place – India 7.2 Mbps …

05

Nov 2015

Accounting’s brave new digital world

By: Odyssey In the Press
Tags: cloud, Firm of the future, Intuit, offshore, QBO, Xero

Accountancy’s digital revolution means that your firm’s toughest competition might be a switched-on firm on the other side of the continent.. In this article Brad Howarth revisits the “Firm of the Future” 2007 CPA report and visits on what has changed since then. The impact of the cloud is the big game-changer going on right now, and its transformative powers …

20

Oct 2015

Should resellers outsource or offshore migrations?

By: Odyssey Odyssey in the Press
Tags: Intuit, QBO, QuickBooks Online

“Do you use offshore support to run your business? If not you should consider it, if only to help with implementations. A trend among software companies to provide free or subsidised data conversion services from competitors’ products hints at the potential for offshoring in IT resellers.” In this article, published on CRN Australia, Sholto Macpherson explains why Accounting software firms use …

25

May 2015

SMSF processing to become timelier

By: Odyssey Odyssey in the Press
Tags: Automated data, Outsourcing revolution

Krystine Lumanta interviewed David Carter, CEO of Odyssey Resources, for SelfManagedSuper Magazine. “The time it takes to complete administrative processes and reporting for SMSFs will be cut once pricing comes down and data feeds from the real estate industry become available” “As the price of software goes down, we see that there will be more daily, weekly or monthly processing …

13

Mar 2015

March 2015 Newsletter – Update from your Odyssey Outsourcing team

By: Odyssey Newsletter

Outsourcing gains momentum… As outsourcing gains momentum, it seems many experienced outsourcing services providers are having trouble keeping up with demand. A number of accounting firms are tinkering with services from the Philippines. Sadly the Philippines currently lacks large numbers of Australian experienced tax accountants, so we’ve seen this business model initially involve Australian firms paying cheaper rates for Philippine …