“Automation to gut 1.5 million jobs from Australian economy” was the heading 24 Feb 2021 in the online Australian article. As per the article, there is one job sector that will dramatically change in the next few years, forcing Australians to pivot as many will inevitably lose jobs. The report suggests those most at risk are those who perform structured …
Overseas call centres returning to Australia: Lessons from the Telstra experience
Recently Telstra CEO Andy Penn announced Telstra aims to bring all of its call centres back to Australia within the next 18 months and allow more employees to work from home. Part of the reason for this is the declining call volumes: The number of calls Telstra receives has fallen from 50 million in 2016 to 15 million a year …
Australian Compliance Outsourcing: A healthier work-life balance solution for accounting business owners
Many people who start their Australian accounting business have chosen outsourcing because they want freedom. It might be freedom to make decisions or freedom around their time and choosing where and when they work. There is a temptation to do everything yourself, often because you feel the need to control everything. Eventually though, you realise you are better off hiring …