We were recently contacted by an Australian accounting firm that had gone down the low cost approach of hiring an offshore employee, then letting her go after 2 years training. At the time she was considering Odyssey versus a number of other providers, the big issue in her mind was to save costs, and hire one person that could do …
Outsourcing trends… why your Outsourcing partner needs to continue to invest
Popular theory has three main ideas on organisations life-cycle: they are either growing, shrinking or stagnating. In the Accounting compliance world this is probably true, though with compliance sometimes it’s akin to watching paint dry. A bit boring, but it’s bread and butter for thousands of Australian accountants. So what about your Outsourcing partner, should they also be under the …
Do Offshore BPO workers have the last laugh?
We were reading some reviews the other day of some of the Offshore workers comments on various review sites. Sites such as glassdoor.com, indeed.com or jobstreet.com can give some excellent reviews not only of the working conditions in the company, but also whether employees think they are getting a fair deal. The “fair deal” includes not only remuneration, but the …